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Ordering & Shipping

Payment Information

What forms of payment does Poppy Apparel accept?

Sales Tax

How do we calculate sales tax?

Shipping

What are the shipping rates?

Are there products that can't be shipped outside of the U.S?

How long will it take to receive my order?

Where do you ship from?

I still haven't received my order, even after the promised 2 months. Why?

How do you handle custom fees?

Will this item get to me before _______?

Cancellations

I changed my mind and would like to cancel my order. Can I do this?

Sizing

What sizes are available for your clothing?

Returns & Exchanges

Return Policy

Can I return my item?

Can I exchange an item for a larger or smaller size?

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